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Tourist offices in Krakow and their services.

Visitors to Krakow can pick and choose the city’s various tourist offices, sometimes situated a stone’s throw away from one another. They are run either by the Krakow municipality’s official Festival Bureau or by private businesses or by tourist organizations. Their staff speak at least English and offer general tourist information about Krakow, usually reliable and up-to-date.

Most of Krakow’s ‘tourist information centers’ also sell guidebooks and other publications as well as distribute free printed matter. The vast bulk of maps, leaflets, and brochures available free of charge consist in adverts but some also include useful if rudimentary contents (unfortunately, with editorial prowess not a priority, the complimentary stuff may often mislead too). At the same time quality maps and guides cost a few euro. As a rule, private tourist offices offer a better choice of publications than the municipal network of information centers whose stocks are restricted to its own products and little else.


The Krakow tourist offices usually provide a range of services, including such as room finding and ticket booking and sale. Plus they often act as vendors of sightseeing guided city tours and day trips.

City Information Network of the Krakow municipality - InfoKraków

City Information Network’s hotline phone 124320060 every day between 9 a.m. and 5 p.m.

Tourist information is also available by email at

The Old Town’s information centers

Cloth Hall (Sukiennice) on the Rynku Glowny central square. Phone (+48) 123542716. Email Open every day from 9 a.m. to 7 p.m. May through October and to 5 p.m. November through April.

Wyspianski Pavillon (Pawilon Wyspianskiego), 2 Plac Wszystkich Swietych square at Grodzka street. Phone (+48) 123542723. Email Open every day from 9 a.m. to 7 p.m. May through October and to 5 p.m. November through April. 

Tourist Information Center at 2 Sw. Jana street. Phone (+48) 123542725. Email Open every day from 9 a.m. to 7 p.m.

Tourist Information Center at 25 Szpitalna street (a kiosk by a Planty garden next to Teatr Slowackiego theater). Phone (+48) 123542720. Email Open every day from 9 a.m. to 7 p.m. May through October and to 5 p.m. November through April.  

Tourist Service Centre , 11 Powisle street (at the foot of Wawel). Phone (+48) 123542710. Email Open every day from 9 a.m. to 7 p.m. May through October and to 5 p.m. November through April.

Kazimierz district

Tourist Information Center at 7 Jozefa street. Phone (+48) 123542728. Email Open every day from 9 a.m. to 5 p.m.

Nowa Huta district

Tourist Information Center at 7 os. Zgody. Phone (+48) 123542714. Email Open every day from 9 a.m. to 7 p.m.

Krakow Airport in Balice

Tourist Information Center in the John Paul II International Airport is situated in the International Terminal T1. Phone (+48) 123542718. Email Open everyday from 9 a.m. to 7 p.m. 


Selected other tourist offices

The Old Town central district

Cracow City Tours at 44 Florianska street and 2 Plac Matejki square. Email, phone/fax (+48) 124211333. Open from 7:30 a.m. to 8:30 p.m. 

Krakow Travel Service at 3 Plac Mariacki square (opposite the Virgin Mary’s church). Phone (+48) 124311678. Open from 9 a.m. to 7p.m. except Sundays 9 a.m. to 3 p.m. 

MCIT - Malopolskie Centrum Informacji Turystycznej at 31 Grodzka street. Email, phone (+48) 124217706. Open from 9 a.m. to 5 p.m. on weekdays, from 10 p.m. to 4 p.m. Saturdays, and from 10 a.m. to 2 p.m. Sundays.

Diocesan Information Center (Diecezjalne Centrum Informacji) at 12a Wislna street. Phone (+48) 124302010. Open on weekdays from 9 a.m. to 4 p.m. 

Near Krakow Glowny central train station – Centrum Informacji Turystycznej i Zakwaterowania at 8 Pawia street. Phone (+48) 124226091. Open on weekdays 8 a.m. to 6 p.m., Saturdays 9 a.m. to 2 p.m. 

SeeKrakow at 6 Florianska street, phone (+48) 124294499 & at 18 Grodzka street, phone (+48) 501957275 & at 59 Grodzka street. Open daily from 8 a.m. to 8 p.m. 

Krakow Glowny central train station

Krakow TIP (Tourist Information Point) in the station's main hall (underground) in a shopping arcade.

Krakow online information services

Krakow in Poland

Krakow calendar of cultural events

Good hotels in Krakow

Krakow lodgings guide

Hostels in Krakow and other low-cost accommodation

Rental holiday apartments in Krakow

Where to eat out in Krakow

Shopping in Krakow

Krakow tours and day-trips
Touring the city and the Malopolska region.

Suggested itineraries in Krakow 

Getting around Krakow
Take advantage of the city's transport system.

Travel to Krakow
By plane, by bus, by train, by car. 


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