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Classification and Categories of Hotels in Krakow

Practically each Krakow hotel falls into one of five categories indicated by stars, from one-star basic hotel services to five-star luxuries. 

Poland’s law sets down quite precisely minimum requirements for hotels awarded one, two, three, four or five stars. Besides, regardless of the category, all hotel rooms have to be equipped with a table or a desk, a bedside table, a bed lamp, a chair, a mirror, window curtains, and a wardrobe with at least three hangers for every guest. Also central heating is a must as well as hot and cold water day and night. Every hotel should enable its customers to make phone calls and send faxes, to deposit their valuables in a safe, and to use left luggage facilities. All hotels serve breakfasts, and hot drinks must be available on the premises in every hotel 24/7. 

The minimum size of a single bed is two meters for 0.9 meter, while a double bed has to be a least two meters long and 1.4 m wide.

 

One-star hotels

Floor area of a standard double room is at least ten square meters. Furnishings must include a table or a desk, a bedside table, a bed lamp, a chair, a mirror, window curtains, and a wardrobe with at least three hangers for every guest.

Two-star hotels

Minimum floor area of a standard double room is twelve square meters. Furnishings must include a table or a desk with a table lamp, a bedside table, a bed lamp, a chair, a mirror, window curtains, a wardrobe with at least three hangers for every guest, and a luggage rack.

The two-star hotels in Krakow (and anywhere in Poland) should have a cafeteria or other eatery on the premises.

 

Three-star hotels

Floor area of a standard double room is minimum fourteen square meters. Furnishings must include a table or a desk with a table lamp, a bedside table, a bed lamp, a chair, a phone, a TV set, a mirror, window curtains, a wardrobe with at least three hangers for every guest, a luggage rack, drinking glasses, a set of clothes brushes and shoe brushes, a needle case.

Every three-star hotel has to provide room service at least for twelve hours per day. It must have a restaurant on the premises unless there is some other in a 200-meters radius.

Four-star hotels

Floor area of a standard double room is at least sixteen square meters. Furnishings must include a table or a desk with a table lamp, a bedside table, a bed lamp, a chair, a phone, a TV set, a mirror, window curtains, a wardrobe with at least three hangers for every guest, a luggage rack, a hairdryer, drinking glasses, a set of clothes brushes and shoe brushes, a needle case. Each room has a coffee table plus armchairs and/or sofa. Bathrooms have to be equipped with a hairdryer. Suites consist of a 25-sq-meter or larger lounge, a bedroom with an adjoining bathroom, an antechamber and a separate lavatory.

The hotel has to provide room service day and night and contain a restaurant on the premises.

Every four-star hotel in Krakow boasts health and fitness facilities including any two or more of the following: a swimming pool, a sauna, a gym, a solarium, a massage parlor.

Air conditioning should keep temperatures in the range between 18 and 21 degrees Celsius and humidity between 45 percent and 60 percent in public areas such as lobbies, restaurants, etc.

The hotel personnel should be uniformed.

Five-star hotels

Floor area of a standard double room is eighteen square meters or more. Furnishings must include a table or a desk with a table lamp, a bedside table, a bed lamp, a chair, a phone, a TV set, a safe, a minibar, a mirror, window curtains, a wardrobe with at least three hangers for every guest, a luggage rack, drinking glasses, a set of clothes brushes and shoe brushes, a needle case. Every room has a coffee table as well as armchairs and/or sofa. Bathrooms have to be equipped with a hairdryer, scales, a phone, and a dressing gown. Suites consist of a minimum 25-sq-meter lounge, a bedroom with an adjoining bathroom, a separate lavatory and an antechamber.

The hotel has to provide room service day and night.

Air conditioning should keep temperatures in the range between 18 and 21 degrees Celsius and humidity between 45 percent and 60 percent in all rooms as well as lobbies, restaurants, and other public areas.

The hotel personnel should wear uniforms.

Laundry

Krakow’s three-star, four-star, and five-star hotels are to provide paid washing services, i.e. collect bags with their guests’ laundry, including underwear, and return it clean and ironed.

Linen

Poland’s four-star and five-star hotels have to change bedclothes and towels every day or on request. Other hotels should do it at least every third day or on request. .

Elevators

Five-star hotels of two stories or higher must have lifts. Four-star hotels should have elevators when there are three or more stories. Three-star hotels don’t necessary need elevators as long as they are less than four stories high. Two-star and one-star hotels are required to install lifts if they have five stories or more.

Internet access

All three-star, four-star, and five-star hotels in Krakow should provide access to the Internet, either in guest rooms or someplace in the public area.

Car parking

Krakow’s three-star, four-star, and five-star hotels situated in detached buildings should have guarded car parks for the convenience of their guests.

Note: The above requirements are just minimum qualifying factors for Poland’s five official hotel categories and most hotels in Krakow provide significantly more than the prescribed standard.

Exceptions

Hotels situated in old buildings listed as the country’s heritage, and Krakow can boast hundreds of such national treasures of which some have been turned into hotels, may get a waiver of some requirements that are incompatible with their architecture.


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